TERMS AND CONDITIONS FOR THE SALE OF GOODS/SERVICES TO
BUSINESSES OR CONSUMERS ON THE
Gretna Wedding Bureau WEBSITE
BUSINESSES OR CONSUMERS ON THE
Gretna Wedding Bureau WEBSITE
| We are: | Alister Lynn & Co. |
| Our address is: | Alister Lynn & Co. 35 High Street, Annan, Dumfriesshire, DG12 6AD, United Kingdom |
| You are: | visitor to Our Web Site / Our Customer |
Ceremony Bookings :-
Provisional bookings - will be held for a time of one week awaiting receipt of your booking form/payment.Booking Forms - Clients are responsible for any errors i.e.. Changes made due to miss-completion of the booking form, (wrong dates etc.) will incur a £50 charge.
Postponment/Cancellation - Up to 3 months before the wedding date, a wedding can be postponed to a later time to suit the couple and no money will be lost; there is a £50 administration charge to move the wedding date/time. You will remain in credit with us for 6 months, in which time you must contact us with a new date/time. The venue hire charge is a non-refundable payment required to secure your booking and will act as a cancellation fee in the event of complete cancellation. Up to six months prior to the wedding, all money paid for Photography/video services, Witnesses, Scottish piper and Transport will be returned and a £50 administration fee shall be charged. Wedding venues operate a no refund policy from the date of booking. This also applies to kilt hire, wedding cakes and accommodation. There is a no refund policy for any services for a cancellation within three months of the wedding date.
Complete package postponement/cancellation - Within three months of the wedding date, a wedding can be postponed to a later time to suit the couple and no money will be lost; there is a £50 administration charge to move the date/time. In the event of complete cancellation the £700 deposit will be lost. All other money will be returned. The deposit is a non-refundable payment required to secure your booking, paid to the venue and hotel at that time, and will act as a cancellation fee. Under extreme circumstances (ie death) and dependant on the venue/hotel, a larger refund may be available, although this should not be assumed and it must be agreed that it will not not be, as a matter of course. All other money paid will be returned. There is a no refund policy for cancellations within three months.
Payments made online - Your contract for a Package with us will be formed with us when you have received an email from us and/or a supplier confirming acceptance of your booking/payment made online. We strongly advise you check availability with us before making a payment online. If the booking cannot be fulfilled, (ie date/ time entered unavailable) and you do not wish to accept an available alternative, we reserve the right to charge a £50 transaction fee to cancel the booking and refund payment. If all services entered are available, the booking will be made immediately. Please check the confirmation email very carefully. If there are any discrepancies or it is not what you think you ordered, please contact us immediately.
Changes - We do plan arrangements a long time in advance and we use the services of independent suppliers, such as hotels, venues, car hire companies over whom we have no direct control. If we need to make changes or to cancel your arrangements, we reserve the right to do so at any time. Most of these changes are minor, and we do not pay compensation for minor changes, but whenever possible we will advise you of any minor changes. We are only liable to you for cancellation of or significant changes to your Package by us. We will also not be liable to you if we are forced to make the changes or cancellation due to failure by you to pay any sums due to us as part of the Package price. We cannot guarantee that we will be able to accommodate or accept any changes you make to your Package when they are requested. Any changes that you request will be subject to the terms and conditions of our suppliers which may include cancellation or amendment charges.
Marriage Notice Forms - These forms are legally required to be completed by the bride and groom. We do not accept any responsibility for your failure to complete and return them to The Registrar in time.
Marriage Schedule - The marriage schedule should be collected from The Registrar no sooner than seven days prior to the ceremony (so long as the legally required 15 days have been served). Please check opening times with individual registration office. This document must be presented to the Minister prior to the ceremony, failure to do so will result in postponement of your wedding.
Complaints - In the unlikely event you have a complaint against one of our outside services this will be steered directly to the individual company for resolve. By entering a contract with ourselfes you are authorising us to book independant companies on your behalf, ie hotels, venues etc. Liability for any failure on their behalf to satisfactorily fulfil your requirements lies with them although we will assist in every way to return a satisfactor outcome for you.
Certificate of marriage shall be issued by the registrar. It is your responsibility to return the signed marriage schedule to The Registrar with three days of the ceremony.
Late arrival may result in postponement of your wedding. Ceremonies postponed until later the same day, subject to availability, will incur a £50 charge. No refund will be given for failure to complete the ceremony on the date. The marriage room is booked for half an hour, late arrival could result in a limited number of photographs inside the Wedding venue.
We reserve the right to change the minister without notice. Payments - All payments should be made in the time specified. Returned cheques will incur a fee of £12. Declined credit card transactions will incur a charge of £4. Photography :-
Deposit - A deposit of £50 is charged upon booking. This fee is deducted (in full) from the total price on completion of the contract.
Payments - The balance of fees due are to be paid on or before the date of the wedding. Payment for additional photographs to be made when these are ordered.
Display - I hereby allow the photographer to display any photograph included in this contract in his studio or portfolio.
Photographs - All photograph sizes are normal. The photographers will provide a pleasing colour balance but cannot guarantee exact colour matching. Owing to anomalous reflectance caused by a combination certain dyes and materials, especially man made fibers, is sometimes impossible to record and reproduce in photographs, the exact colour of materials as seen by the human eye.
Retouching - Retouching and artist finishing is available at an optional extra.
Re-orders - All re-orders shall be treated as an extension to this contract. No responsibility for error will be accepted unless orders are given in writing. Payment should accompany orders. Postage in due with each order
Copyrights - The 1988 Copyright Act assigns the copyright to the photographer. It is contrary to the act to copy or to allow to be copied any photographs covered by the contract.
Licence - The photographer shall be granted artistic licence in relation to the poses photographed and the location used. The photographers’ judgments regarding the locations, poses and number of photographs shall be deemed correct.
Prices - All services and / or goods are supplied at the prices ruling at the time of supply.
Force majeure - The due performance of this contract is subject to alteration or cancellation by the photographers owing to any cause beyond their control. In the unlikely event of total photographic failure or cancellation of this contract by the photographers liability shall be limited to a full refund of moneys paid.
Cancellation - In the event that the client cancels this contract at any time by giving written notice, the booking fee of £50 shall be forfeited. In addition, if notice of cancellation be received by the photographers less than 4 weeks prior to the appointment the clients would pay the photographers a sum equal to half the contract fee.
Complaints - In the unlikely event of an unresolved complaint the client may request the Master Photographers Association to conciliate.
Traveling - We reserve the right to add a traveling charge to attend full photography sessions out with a 25 mile radius. Attending an additional venue, outside Gretna for individual photographs (e.g.. cake) will incur a charge.
Delivery - Photographs should be ready for collection 7-10 days after the wedding. Postage can be arranged in the UK for £5, and rest of world £25. They shall be posted 7-10 days after the ceremony.
Next Day service when available can apply to weddings taking place Monday-Thursday for an extra charge of £10; this is a 24 hour service.
Same day service applies to ceremonies taking place Monday-Friday prior to 1.00pm, an extra charge of £55 will apply. In the event we are unable to supply next day or same day albums, they shall be posted at the soonest possible time by Special Delivery (UK only).

