Amended Terms and Conditions for Gretna Wedding Bureau

We are:
Alister Lynn & Co.
Our address is:
Alister Lynn & Co.
35 High Street,
Annan,
Dumfriesshire,
DG12 6AD,
United Kingdom
You are:
Visitor to Our Web Site / Our Customer

Ceremony Bookings:-

Provisional Bookings - Under the Consumer Protection (Distance Selling) Regulations 2000 (hereinafter referred to as "the Distance Selling Regulations"), you as a consumer are entitled to cancel your contract with us within 7 days of agreeing its terms. These Terms and Conditions will form the basis of any such contract. By making a provisional booking, you are deemed to have agreed to these Terms and Conditions and therefore to the terms of the contract between you and us. Such contract will be deemed to have been concluded as at the time of you submitting your provisional booking. We will hold a provisional booking for 7 days without obligation. You are free to cancel the contract at any point during this 7 day period without incurring any charge. In order to confirm your booking, payment of the deposit as detailed below is required. Your deposit is used by us to reserve services such as the wedding venue and hotel rooms for your requested date. Accordingly, payment of the deposit by you will constitute your agreement for our service under the contract to commence, and such payment will therefore bring to an end your right to cancel under the Distance Selling Regulations, in terms of Regulation 13(1)(a) thereof. If no deposit is received by the end of the 7 day period, the booking will automatically be released.

Booking Forms - Clients are responsible for any errors in completion of the booking form. Changes required due to incorrect completion of the booking form (wrong dates etc.) will incur a £50 charge.

Deposit - Complete Package - A deposit of £700 is charged upon booking. This fee is deducted (in full) from the total price on completion of the contract. The deposit is a non-refundable payment required to secure your booking, paid to the venue and hotel at that time.

Deposit - Basic Package - A deposit of £300 is charged upon booking. This fee is deducted (in full) from the total price on completion of the contract. The deposit is a non-refundable payment required to secure your booking, and represents the initial venue hire charge.

Postponement/Cancellation of Complete package - Within three months of the wedding date, a wedding can be postponed to a later time to suit the couple and no money will be lost; however there is a £100 administration charge to move the date/time. In the event of complete cancellation the £700 deposit will be lost. All other money will be returned. The deposit is non-refundable, and in the event of cancellation will act as a cancellation fee. Under extreme circumstances (i.e. death) and dependant on the venue/hotel, a larger refund may be available, although this should not be assumed and it must be agreed that it will not be, as a matter of course. All other money paid will be returned. There is a no refund policy for cancellations within three months.

Postponement/Cancellation of Basic Package - Up to 3 months before the wedding date, a wedding can be postponed to a later time to suit the couple and no money will be lost; however there is a £50 administration charge to move the wedding date/time. You will remain in credit with us for 6 months, in which time you must contact us with a new date/time. The £300 deposit is a non-refundable payment required to secure your booking and will act as a cancellation fee in the event of complete cancellation. Up to six months prior to the wedding, all money paid for Photography/video services, Witnesses, Scottish piper and Transport will be returned and a £50 administration fee shall be charged. Wedding venues operate a no refund policy from the date of booking. This also applies to kilt hire, wedding cakes and accommodation. There is a no refund policy for any services for a cancellation within three months of the wedding date.

Changes - We do plan arrangements a long time in advance and we use the services of independent suppliers, such as hotels, venues and car hire companies over whom we have no direct control. If we need to make changes or to cancel your arrangements, we reserve the right to do so at any time. Most of these changes are minor. We do not pay compensation for minor changes. Whenever possible, we will advise you of any minor changes. We are only liable to you for cancellation of or significant changes to your Package by us. We will also not be liable to you if we are forced to make the changes or cancellation due to failure by you to pay any sums due to us as part of the Package price. We cannot guarantee that we will be able to accommodate or accept any changes you make to your Package when they are requested. Any changes that you request will also be subject to the terms and conditions of our suppliers which may include cancellation or amendment charges. We reserve the right to change the minister without notice.

Marriage Notice Forms - These forms are legally required to be completed by the bride and groom and returned to The Registrar. In accordance with Section 6(4)(a)(i) of the Marriage (Scotland) Act 1977, The Registrar cannot issue a Marriage Schedule within 14 days of you submitting the Marriage Notice Forms (this is known as the 15 day notice period). We accept no responsibility for any failure by you to serve the 15 day notice period prior to your wedding day as a result of your failing to submit the Marriage Notice Forms to The Registrar in time.

Marriage Schedule (Minister) - This must be collected by you from The Registration Office no sooner than seven days prior to the wedding (so long as the legally required 15 day notice period has been served). This document must be presented to the Minister prior to the ceremony, failure to do so will result in postponement of your wedding. You will need to return the schedule to the Registration Office within three days of the wedding. Please ensure you check the opening times of the Registration Office for collection. The Registrar's Office is a government agency over which we have no control, with reference particularly but without limit to office opening hours. We accept no responsibility for your failure for any reason to collect the Marriage Schedule in time for your wedding ceremony.

Marriage Schedule (Registrar) - This shall be issued by the Registrar at the time of your wedding ceremony. You do not need to collect this in person; however you must still assure the 15 day notice period is served. We accept no responsibility for your failure to do so.

Complaints - Should you have a complaint regarding our service, please do not hesitate to contact us at the address shown above, and we will respond to you as quickly as possible. If your complaint is against one of our outside services, this will be referred by us directly to the individual company for resolution. By entering a contract with ourselves you are authorising us to book independent companies on your behalf, i.e. hotels, venues etc. Liability for any failure on their behalf to satisfactorily fulfil your requirements lies with them, although we will assist you in every way to obtain a satisfactory outcome.

Certificate of marriages - Your Certificate of marriage shall be issued by the registrar. It is your responsibility to return the signed marriage schedule to The Registrar with three days of the ceremony. We accept no responsibility for your failure to do so.

Late arrival - Late arrival may result in postponement of your wedding. Ceremonies postponed until later the same day, subject to availability, will incur a £50 charge. No refund will be given for failure to complete the ceremony on the date. The marriage room is booked for half an hour: late arrival could result in a limited number of photographs inside the Wedding venue.

Payment - All deposits are required within 7 days of making a provisional booking. The balance of fees due is to be paid 3 months before the date of the wedding. We accept all major credit and debit cards but not American Express. Returned cheques will incur a fee of £12. Declined credit card transactions will incur a charge of £4. Any payment for additional photographs is to be made when these are ordered.

Payments made online - You will receive an email from us and/or a supplier confirming acceptance of your booking/payment made online. We strongly advise you check availability with us before making a payment online. If the booking cannot be fulfilled, (i.e. date/ time entered unavailable) and you do not wish to accept an available alternative, we reserve the right to charge a £50 transaction fee to cancel the booking and refund payment. If all services entered are available, the booking will be made immediately. Please check the confirmation email very carefully. If there are any discrepancies or it is not what you think you ordered, please contact us immediately.

Photography:-

Display - I hereby allow the photographer to display any photograph taken in performance of this contract in his studio or portfolio.

Photographs - All photograph sizes are normal. The photographers will provide a pleasing colour balance but cannot guarantee exact colour matching. Owing to anomalous reflectance caused by a combination of certain dyes and materials, especially with man made fibres, it is sometimes impossible to record and reproduce in photographs the exact colour of materials as seen by the human eye.

Retouching - Retouching and artist finishing is available as an optional extra.

Re-orders - All re-orders shall be treated as an extension to this contract. No responsibility for error will be accepted unless orders are given in writing. Payment should accompany orders. Postage is due with each order.

Copyrights - The Copyright, Designs and Patents Act 1988 assigns the copyright to the photographer. It is contrary to the act to copy or to allow to be copied any photographs covered by the contract.

Licence - The photographer shall be granted artistic licence in relation to the poses photographed and the location used. The photographers' judgments regarding the locations, poses and number of photographs shall be deemed correct.

Prices - All services and / or goods are supplied at the prices ruling at the time of supply.

Force majeure - The due performance of this contract is subject to alteration or cancellation by the photographers owing to any cause beyond their control. In the unlikely event of total photographic failure or cancellation of this contract by the photographers liability shall be limited to a full refund of moneys paid.

Complaints - In the unlikely event of an unresolved complaint the client may request the Master Photographers Association to conciliate.

Travelling - We reserve the right to add a travelling charge to attend full photography sessions out with a 25 mile radius. Attending an additional venue, outside Gretna for individual photographs (e.g. cake) will incur a charge.

Delivery - Photographs should be ready for collection 7-10 days after the wedding. Postage can be arranged in the UK for £5, and rest of world £25. They shall be posted 7-10 days after the ceremony.

Next Day - service when available can apply to weddings taking place Monday-Thursday for an extra charge of £10; this is a 24 hour service.

Same day - service applies to ceremonies taking place Monday-Friday prior to 1.00pm, an extra charge of £55 will apply. In the event we are unable to supply next day or same day albums, they shall be posted at the soonest possible time by Special Delivery (UK only).

Applicable Law - These Terms and Conditions and any contract formed in terms hereof shall be read and interpreted under the Law of Scotland, and any dispute hereunder or thereunder shall be subject to the exclusive jurisdiction of the Scottish Courts.

Changes to Terms and Conditions - We reserve the right to change these Terms and Conditions from time to time. The Terms and Conditions applicable to your contract are those which are in force at the date on which you make your provisional booking. If you subsequently make any changes to the package as originally booked, such as a postponement, then the Terms and Conditions applicable on the date of such a change shall supersede those in force on the date of your provisional booking. We would recommend that you print a copy of the Terms and Conditions on the date of making a provisional booking or change to your package, as a record of the terms of the contract formed.